Contact Us

Have a question about your subscription, billing, a marketplace connection, or anything else? Reach us directly using the details below.

General & support enquiries

Sellerio

Email: contact@mysellerio.com

We aim to respond to all enquiries within 1–3 business days.

Billing & refunds

For subscription, payment, or refund questions, email contact@mysellerio.com with your organization name and, if applicable, the billing date in question. See our Refund & Cancellation Policy for details on how refunds are handled.

Privacy & data requests

For questions about how your data is handled, or to request deletion of data for a disconnected brand, email contact@mysellerio.com. See our Privacy Policy for more detail.

Related policies

See our Terms & Conditions, Refund & Cancellation Policy, and Shipping & Exchange Policy for more information.